Privacy Policy

PRIVACY POLICY

The confidentiality policy implemented by FORNOW, LDA. is governed by the terms set out in this document.
FORNOW, LDA. respects the privacy of personal data holders and the confidentiality of their personal information.
The company applies a high level of protection to personal data and upholds the rights of data subjects.
All individuals who maintain a business relationship, visit our website, or visit us occasionally (and use our internet access, for example) should expect their data to be processed in accordance with:
- General Data Protection Regulation (GDPR 2016/679)
- Law No. 58/2019, of August 8

PROCESSING OF PERSONAL DATA

DEFINITION OF PERSONAL DATA
Personal data means any information relating to an identified or identifiable natural person (“data subject”).
A person is considered identifiable if they can be identified, directly or indirectly, by reference to:
- Name
- Identification number
- Location data
- Electronic identifiers
- Elements of physical, physiological, genetic, mental, economic, cultural, or social identity
- Purchase history, preferences, and interactions on the website

DATA COLLETION THROUCH THE WEBSITE
FORNOW, Lda. does not automatically collect personal data, except when voluntarily provided (e.g., newsletter registration, questionnaire) or when legally required.
- Data may be collected and processed in the context of contractual or pre-contractual activities, by phone or in writing.
- Data collected with consent must be freely, specifically, informedly, and explicitly given.

PURPOSE
The collected data is used for the following purposes:
- Processing and delivery of orders
- Communication with the customer (order information, technical or commercial support)
- Issuing invoices and complying with legal obligations
- Sending campaigns, promotions, and news (with prior consent)
- Continuous improvement of user experience and services provided

DATA SUBJECTS RIGHTS
The user has the right, at any time, to:

- Access their personal data
- Request the rectification or updating of data
- Request data deletion (“right to be forgotten”)
- Restrict or object to data processing
- Request data portability to another entity
- Withdraw previously given consent

To exercise these rights, users may contact Fornow via: geral@fornow.pt
The data subject also has the right to lodge a complaint with the National Data Protection Commission (CNPD) – www.cnpd.pt.

DATA CONTROLLER
- FORNOW, Lda. / João Ferreira
- Email: joao.ferreira@fornow.pt
- We guarantee confidentiality, privacy, and data protection

DATA COLLECTION AND PURPOSES
Data may be collected through various communication channels or as part of contractual or pre-contractual relationships.

DATA COLLECTED
- Identification: name, ID card, tax number, nationality, photograph, signature
- Contact: phone, email, address
- Professional: position, role, company, business contact, business activities
- Academic and professional background: education, qualifications, certifications, languages, CV
- Image recording: photographs, videos, cookies, logs
- Browsing: IP address, device name, associated username
Some data is collected mandatorily (e.g., for contract execution), while others are optional (e.g., email for marketing communications).

PROCESSING AND RETENTION
Data is processed only for legitimate and specific purposes defined at the time of collection.
Data will not be further processed in ways incompatible with those purposes, except for public archiving, scientific, historical, or statistical research.
Data is kept for the legally required period or as long as necessary for its purpose, after which it is deleted or anonymized.
Consent ends if the data subject objects to processing.

RIGHTS OF THE DATA SUBJECT
The GDPR ensures the following rights:
- Right of access: to access processed data and its purpose, and request a copy.
- Right of rectification: to correct incomplete or inaccurate data.
- Right of erasure: the right to be forgotten, except as provided by law.
- Right to object: to object to the processing of personal data (e.g., direct marketing).
- Right to data portability: to transfer data to another organization or obtain a structured copy.
- Right to restriction of processing: to limit processing in cases of inaccurate data or unlawful processing.

Exercise of rights: send a request to email@dominio.pt
Exercício de direitos: enviar pedido para email@dominio.pt
Complaint to CNPD: www.cnpd.pt

CHANGES TO THE PRIVACY POLICY
FORNOW, LDA. reserves the right to change or update this Privacy Policy at any time, always publishing the most recent version on its website.
Periodic consultation of this document is recommended.

COOKIE POLICY
Definition: Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website.
They serve to improve browsing experience, remember preferences, and collect anonymous information on how the site is used.

Cookies allow, for example:
- Recognizing the user on future visits
- Saving products added to the cart
- Analyzing site performance
- Displaying personalized content and ads

 
TYPES OF COOKIES
Strictly Necessary Cookies
Essential for the website to function and enable basic features such as secure area access or the purchase process. Without these cookies, the website may not function properly.

Performance and Analytics Cookies
Collect anonymous data about how visitors use the website (e.g., pages visited, browsing time, loading errors). Used to improve website functionality and content.
Example: anonymized Google Analytics.

Functionality Cookies
Allow the site to remember your preferences (such as language, region, or automatic login), providing a more personalized experience.

Marketing and Advertising Cookies (if applicable)
Used to display relevant ads and measure advertising campaign effectiveness.
They may be set by third-party partners (e.g., Google Ads, Meta/Facebook, among others).

COOKIE MANAGEMENT
When first accessing the Fornow website, the user will see a cookie consent banner.
You can accept all cookies, reject non-essential ones, or manage preferences individually.

You can also change or withdraw consent at any time through your browser settings:
- Google Chrome: Cookie settings
- Mozilla Firefox: Cookie management
- Microsoft Edge: Delete cookies
- Safari: Manage cookies in Safari
Disabling certain cookies may affect some site functionalities.

 
CHANGES TO THE COOKIE POLICY
FORNOW, LDA. reserves the right to update this Cookie Policy at any time to reflect technical, legal, or operational changes.
The updated version will always be available on the website, indicating the date of the latest revision.